Your Privacy Matters at Expedition Express
Learn how we protect your personal information throughout your moving experience, ensuring a transparent and secure relocation.
Your Privacy Rights and Our Commitments
At Expedition Express, we are deeply committed to safeguarding your personal data. Your trust is paramount, and this policy outlines our unwavering dedication to protecting your information with the highest standards of data protection and transparency. We comply with all relevant legal requirements to ensure your peace of mind.
We believe you have fundamental rights regarding your personal data. This includes the right to know what information we collect, how it's used, who it's shared with, and the ability to request access, correction, or deletion of your data. Our practices are developed to uphold these rights.
We collect information necessary to provide our moving and relocation services, such as your name, contact details, moving addresses, and details about your belongings. This data is used solely to facilitate your move, provide accurate quotes, arrange logistics, and communicate effectively with you.
Expedition Express employs robust security protocols, including SSL encryption for all online communications, secure servers, and strict access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly reviewed for vulnerabilities.
Should you have any questions or concerns regarding our privacy practices or wish to exercise your data rights, please do not hesitate to contact us at info@expeditionexpress.com or call us at (404) 939-2811.
Information Collection and Usage
Our commitment to your privacy extends to every touchpoint. We detail below the types of information we collect and how it's specifically utilized to enhance your moving experience while maintaining the highest level of security.
When you request a quote or book our services, we collect personal identifying details such as name, email, phone number, current and desired addresses, and inventory lists. This information is crucial for accurate pricing, scheduling, and efficient service delivery. Without it, we cannot effectively plan or execute your move.
We use website analytics tools and cookies to understand how visitors interact with our site. This non-personal information helps us improve website functionality, user experience, and content relevance. It includes data like IP address (anonymized), browser type, and pages visited. You can manage cookie preferences through your browser settings.
We communicate with you regarding your move status, service updates, and offer relevant tips. With your explicit consent, we may also send promotional materials or newsletters. You always have the option to opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
Data Sharing and Security Measures
Expedition Express prioritizes the security of your data. We strictly limit data sharing and implement robust safeguards to protect your information throughout its lifecycle with us.
We only share your data with essential third-party partners (e.g., storage facilities, specialized transport providers) when strictly necessary to deliver the services you've requested. These partners are vetted for their commitment to data protection and operate under strict confidentiality agreements. We never sell your personal information.
Our technical and organizational security measures include end-to-end encryption for data in transit, multi-factor authentication for internal systems, and regular security audits. We employ firewalls, intrusion detection systems, and maintain strict access controls to prevent unauthorized data breaches.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once no longer needed, your data is securely deleted or anonymized in accordance with our retention policies.
In the unlikely event of a data breach, Expedition Express has a robust incident response plan. We are committed to promptly investigating any potential breach, mitigating its impact, and notifying affected individuals and regulatory authorities as required by law.
Your Privacy Rights and Controls
You have significant control over your personal information. Expedition Express is dedicated to empowering you to manage your data preferences easily and effectively.
You have the right to request access to the personal data we hold about you and to receive a copy in a portable, easily readable format. Simply send an email to info@expeditionexpress.com with "Data Access Request" in the subject line.
If you believe any information we hold is inaccurate or incomplete, you have the right to request its correction. You also have the right to request the deletion of your personal data, subject to certain legal obligations. Please contact us via email for such requests.
You can easily modify your communication preferences or opt-out of marketing emails at any time. Look for the 'unsubscribe' link at the bottom of our marketing emails, or manage your preferences by reaching out to our customer service team.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies to limit our collection of anonymized usage data. Please note that disabling cookies may affect some functionalities of our website.
Have more questions about your privacy?
Our team is here to help. Contact us today for any privacy-related inquiries.
Contact Us About Privacy Questions